Browse
collapse
Cart

Terms of Service

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY BEFORE USING THIS WEBSITE

(collectively the “Site”). All users of this Site agree that access to and use of this Site is subject to the following terms and conditions and other applicable law. You agree that by using this Site and registering for membership, you are at least 18 years of age, or visiting under the supervision of a parent or guardian, and legally able to enter into a contract. It is your responsibility to review these Terms of Service periodically. We may revise these Terms of Service at any time without notice to you. If you do not agree to these terms and conditions, please do not use this Site.


WEBSITE

We grant you a limited license to access and use the Site for your personal use, and to copy, distribute and transmit the content of this Site only to the extent that such copying, distribution and transmission is automatically done through your browser software incidentally to using the Site for your personal use. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings or descriptions; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots or data gathering and extraction tools. Except as permitted above, this Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of Parasol Co. You may not use any meta tags or any other "hidden text" utilizing Parasol Co's name or trademarks without the express written consent of Parasol Co. Any unauthorized use terminates the permission or license granted by Parasol Co. We reserve the right to change any information, features and functions of the Site without prior notice. We may refuse service, cancel orders, terminate accounts and/or deny access to any or all parts of this Site if you engage in any conduct or activities that we determine, in our sole discretion, violate these Terms of Service, our rights or the rights of any third party. Use of the Site for any illegal or unauthorized purpose is strictly prohibited. We reserve the right to cancel orders due to suspected fraudulent activity in our sole discretion. The sale or linking of our products on or to any third party e-commerce Site, marketplace or mobile application without our specific written consent is prohibited.


REGISTRATION AND MEMBERSHIP

To register and become a member of our Site, complete the user survey, use your valid email address and create a password to register your profile. Each time you use your password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with these Terms of Service and Parasol Co has no obligation to investigate the authorization or source of any such access or use of the Site. YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY ANYONE USING YOUR PASSWORD AND IDENTIFICATION WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING, WITHOUT LIMITATION, FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE. You are solely responsible for protecting the security and confidentiality of your password and identification. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security. At the time of your first order, you will request shipping and payment information. You agree that we may update your payment information with information your bank or credit card issuer may supply, or other information available to us. All such personal information is subject to our Privacy Policy, which is hereby incorporated into these Terms of Service. As a member, you agree to receive emails promoting any special offer(s). We may also send you our monthly newsletter from time to time. To cancel your membership, please email Parasol Co Support at support@parasolco.com


SUBSCRIPTION PROCESS

As a subscriber, you may order a Trial or any other purchase subject to the terms below


Boxes

If you purchase a Box, you will receive a shipment containing Parasol Co products at whatever frequency of weeks you selected. You may log into your account and customize your Box at any time. If you do not update your selections for a particular order, we will send you the same shipment we sent previously, subject to availability.


Box subscription renewal and cancellation terms

IF YOU ARE PLACING AN ORDER AS PART OF OUR SUBSCRIPTION BOXES, YOUR MEMBERSHIP IN THE PROGRAM WILL REMAIN IN EFFECT UNTIL IT IS CANCELED. We will charge your bank or credit card when we ship your first Parasol Co order. After your initial order, you will be charged every time we ship your box, until you choose to cancel your membership. The frequency is determined by your selection in your Account Page.

We will notify you by e-mail of any subscription price increase at least 30 days in advance and your failure to cancel your membership before your next subscription payment date will be deemed to constitute your agreement to the increased subscription price. You may cancel your membership at anytime. To cancel your membership, please simply do so on your account on the Site or email Parasol Co Support at support@parasolco.com.

X

Oh, before you cancel your diaper subscription…

Can you please share your reason for canceling?

Can we make that all better?

Just for you, 15% off your next order.

We’re sorry that your experience with our diapers didn’t meet your expectations and hope you’ll give them another try to see why so many parents are devoted Parasol fans. As a thank you, enter the Discount Code 15OFFCART to receive 15% off a one-time entire cart purchase (no product limits, no expiration date).

To help us be our best, we’d appreciate hearing your feedback in a quick survey. And please be honest, we really do listen.

Potty trained, yes!

(And you thought it would never happen…)

Congrats on graduating from diapers to big kid undies. You (both) did it! Tag this milestone @parasolco and give other parents hope that their day, too, will come.

Upgrade to a membership and save (big time).

If you haven’t joined our new membership program, you’re missing out on our best value, biggest savings and free perks exclusively for members. You can upgrade your subscription to a membership just by ordering a 3-pack box of diapers. With each 3-pack box, you’ll receive 4 free packs of baby wipes, plus two diaper gift packs to share, one each for two friends. You’ll also save 20% off all future orders, enjoy lifetime savings, can apply extra promo discounts, and can cancel or change diaper delivery service at any time. Ready to upgrade?

Need to take a timeout?

One of the conveniences of a Parasol diaper subscription or membership is being able to hit Pause. Maybe you’re traveling, maybe someone just gifted you a month of diapers, whatever the reason, you can pause your diaper orders and come back when you’re ready. Just go to your account, select Edit Subscriptions and make your choice. And when you’re time out is up, we’ll always be here for you (that’s called unconditional love).

We can make the switch without a hitch.

Maybe it’s time to graduate to a new diaper size? Or to go from diapers to diaper pants? Or from diaper pants to wipes? Some customers think the only option they have to change products is to cancel a subscription and then start a new one (we can all agree that seems rather complicated). The good news is our Customer Service team can change your choice in the system, easy peasy. Just reach out to us at hello@parasolco.com (we never nap), and we’ll take it from there.

X

Oh, before you cancel your baby wipes subscription…

Can you please share your reason for canceling?

Can we make that all better?

Just for you, 15% off your next order.

We’re sorry that your experience with our diapers didn’t meet your expectations and hope you’ll give them another try to see why so many parents are devoted Parasol fans. As a thank you, enter the Discount Code 15OFFCART to receive 15% off a one-time entire cart purchase (no product limits, no expiration date).

To help us be our best, we’d appreciate hearing your feedback in a quick survey. And please be honest, we really do listen.

Potty trained, yes!

(And you thought it would never happen…)

Congrats on graduating from diapers to big kid undies. You (both) did it! Tag this milestone @parasolco and give other parents hope that their day, too, will come.

Not all baby wipes are created equal.

Baby wipes aren’t all priced the same...because they’re not made the same. Our new plant-based Clear+Pure™ baby wipes are dermatologist-certified and formulated with only the purest ingredients. They’re stronger to prevent tearing, more effective at getting baby really clean with fewer wipes...and they dispense one wipe at a time. At the end of a long day of changing diapers (and at the bottom of your baby’s bum), that is all clearly the best value we know.

Need to take a timeout?

One of the conveniences of a Parasol diaper subscription or membership is being able to hit Pause. Maybe you’re traveling, maybe someone just gifted you a month of diapers, whatever the reason, you can pause your diaper orders and come back when you’re ready. Just go to your account, select Edit Subscriptions and make your choice. And when you’re time out is up, we’ll always be here for you (that’s called unconditional love).

Before you swipe left on our wipes…

As you shop and compare wipes to find the one best for your baby, it’s important to do your homework because all baby wipes are not created equal. Our new plant-based Clear+Pure™ baby wipes are dermatologist-certified and formulated with only the purest ingredients.They’re stronger to prevent tearing, more effective at getting baby really clean with fewer wipes...and they dispense one wipe at a time. At the end of a long day of changing diapers (and at the bottom of your baby’s bum), that is all clearly the best value we know.

X

Oh, before you cancel your diaper pants subscription…

Can you please share your reason for canceling?

Can we make that all better?

Just for you, 15% off your next order.

We’re sorry that your experience with our diapers pants didn’t meet your expectations and hope you’ll give them another try to see why so many parents are devoted Parasol fans. As a thank you, enter the Discount Code 15OFFCART to receive 15% off a one-time entire cart purchase (no product limits, no expiration date).

To help us be our best, we’d appreciate hearing your feedback in a quick survey. And please be honest, we really do listen.

Potty trained, yes!

(And you thought it would never happen…)

Congrats on graduating from diapers pants to big kid undies. You (both) did it! Tag this milestone @parasolco and give other parents hope that their day, too, will come.

Upgrade to a membership and save (big time).

If you haven’t joined our new membership program, you’re missing out on our best value, biggest savings and free perks exclusively for members. You can upgrade your subscription to a membership just by ordering a 3-pack box of diapers. With each 3-pack box, you’ll receive 4 free packs of baby wipes, plus two diaper gift packs to share, one each for two friends. You’ll also save 20% off all future orders, enjoy lifetime savings, can apply extra promo discounts, and can cancel or change diaper delivery service at any time. Ready to upgrade?

Need to take a timeout?

One of the conveniences of a Parasol diaper subscription or membership is being able to hit Pause. Maybe you’re traveling, maybe someone just gifted you a month of diapers, whatever the reason, you can pause your diaper orders and come back when you’re ready. Just go to your account, select Edit Subscriptions and make your choice. And when you’re time out is up, we’ll always be here for you (that’s called unconditional love).

We can make the switch without a hitch.

Maybe it’s time to graduate to a new diaper size? Or to go from diapers to diaper pants? Or from diaper pants to wipes? Some customers think the only option they have to change products is to cancel a subscription and then start a new one (we can all agree that seems rather complicated). The good news is our Customer Service team can change your choice in the system, easy peasy. Just reach out to us at hello@parasolco.com (we never nap), and we’ll take it from there.

X

Oh, before you cancel your baby lotion subscription…

Can you please share your reason for canceling?

Can we make that all better?

Just for you, 15% off your next order.

We’re sorry that your experience with our lotion didn’t meet your expectations and hope you’ll give them another try to see why so many parents are devoted Parasol fans. As a thank you, enter the Discount Code 15OFFCART to receive 15% off a one-time entire cart purchase (no product limits, no expiration date).

To help us be our best, we’d appreciate hearing your feedback in a quick survey. And please be honest, we really do listen.

Potty trained, yes!

(And you thought it would never happen…)

Congrats on graduating from diapers to big kid undies. You (both) did it! Tag this milestone @parasolco and give other parents hope that their day, too, will come.

Not all baby lotions are created equal.

Baby lotions aren’t all priced the same...because they’re not made the same.

Need to take a timeout?

One of the conveniences of a Parasol lotion subscription or membership is being able to hit Pause. Maybe you’re traveling, maybe someone just gifted you a month of lotion, whatever the reason, you can pause your lotion orders and come back when you’re ready. Just go to your account, select Edit Subscriptions and make your choice. And when you’re time out is up, we’ll always be here for you (that’s called unconditional love).

Before you swipe left on our lotion…

As you shop and compare lotion to find the one best for your baby, it’s important to do your homework because all baby lotion are not created equal.

X

Oh, before you cancel your baby shampoo - body wash subscription…

Can you please share your reason for canceling?

Can we make that all better?

Just for you, 15% off your next order.

We’re sorry that your experience with our shampoo - body wash didn’t meet your expectations and hope you’ll give them another try to see why so many parents are devoted Parasol fans. As a thank you, enter the Discount Code 15OFFCART to receive 15% off a one-time entire cart purchase (no product limits, no expiration date).

To help us be our best, we’d appreciate hearing your feedback in a quick survey. And please be honest, we really do listen.

Potty trained, yes!

(And you thought it would never happen…)

Congrats on graduating from diapers to big kid undies. You (both) did it! Tag this milestone @parasolco and give other parents hope that their day, too, will come.

Not all baby shampoo - body wash are created equal.

Baby shampoo - body wash aren’t all priced the same...because they’re not made the same.

Need to take a timeout?

One of the conveniences of a Parasol lotion subscription or membership is being able to hit Pause. Maybe you’re traveling, maybe someone just gifted you a month of lotion, whatever the reason, you can pause your shampoo - body wash orders and come back when you’re ready. Just go to your account, select Edit Subscriptions and make your choice. And when you’re time out is up, we’ll always be here for you (that’s called unconditional love).

Before you swipe left on our shampoo - body wash…

As you shop and compare shampoo - body wash to find the one best for your baby, it’s important to do your homework because all baby shampoo - body wash are not created equal.

Done, your product has been updated!

This page will refresh in 10 seconds. Nothing else is required.