To reset your password, follow these steps:
• Go to the login page
• Click the "Forgot your Password" link.
• Enter your registered email address then click submit.

The instructions will be sent to your email.

Our helpful and happy Customer Service members are available through chat and email. Our business hours are from Monday to Friday between 6am to 6pm Pacific Time. Please see our contacts below:

• Website chat
• Email: support@parasolco.com
• Facebook Messenger
• Instagram DM

Our Clear+Dry™ diapers are specifically crafted for newborns weighing between 7 and 14 lbs, ensuring optimal comfort and protection during their early stages. Size 1 diapers do run larger than other newborn diapers due to the fact that our diaper bundles are meant to last for a month. Other newborn diapers, however, are typically smaller and babies outgrow them within a few weeks. To avoid parents ending up with unused diapers, many parents use hospital-provided diapers for the first week or two before transitioning to our soft and snug Clear+Dry™ diapers. Once your baby fits comfortably into our size 1, there won't be any sizing issues, and they will be ready for all our available sizes.

For any further questions or assistance, please don't hesitate to contact us at support@parasolco.com.

We recommend moving up to a larger size if you find the side tabs snug or the elastic waistband fully stretched. It's important for your baby to move comfortably. Additionally, if your baby is nearing the weight limit of the current size, it's a good time to consider transitioning.

Want to sample a different size? Email us at support@parasolco.com, and we'll send you free samples! 😊

You can always refer to our sizing chart here: https://parasolco.com/pages/we-fit

Torn between sizes? No worries, we’ve got you covered! Please reach us at support@parasolco.com.

If your baby is wearing the wrong size diaper (too loose or too snug in any area), there is a greater chance of leakage, blowouts, skin chafing and irritation. The diaper should fit snug while feeling comfortable around your baby’s waist and thighs.

Our Clear+Dry™ diapers and diaper pants follow standard sizing similar to other brands. However our size 1 diapers run a little bigger than other brands (7-14 lbs). We made this choice because our bundle is intended to last for one month's supply of diapers. Newborns usually outgrow the smallest size within a couple of weeks, and we wanted to ensure that parents wouldn't be stuck with packs of diapers they couldn't use. We suggest ordering our trial samples that match your baby's current weight, and you can adjust as needed.

If you have any inquiries regarding sizing or the best fit for your baby, please don't hesitate to reach out to our Customer Service team at support@parasolco.com. We'll gladly provide guidance and send you free samples in your preferred size.

The elastic waistband on our Clear+Dry™ diapers and diaper pants plays a pivotal role in elevating both comfort and functionality. Our 8-strand OEKO-TEX® 180° retractive elastic waistband not only guarantees a secure and comfortable fit but is also designed to provide leak protection. Unlike many other brands lacking the 8-strand elastic feature, our design minimizes the risk of leakage.

Actually, it’s a necessity! Babies wear diapers day and night for at least 18 months, meaning that your baby’s precious skin deserves the best. A breathable diaper helps to prevent diaper rash and ensures 24/7 comfortability.

Actually, it’s a necessity! Parasol advocates for our babies who wear diapers day and night for at least 18 months during their most important babyhood. Your baby's precious skin deserves the best. A breathable diaper helps to prevent diaper rash.

You have the flexibility to choose a specific date for the gift notification email to be sent. This way, you can plan the surprise for the perfect moment. You may send a gift here: https://parasolco.com/pages/diaper-gift.

Visit our Gift Page to send diapers or diaper pants as a gift. The recipient can redeem it by adding the item to their cart and using their unique code.

Certainly not. All Parasol products are PETA certified cruelty-free and never tested on animals.

Our diapers do not possess biodegradability or compostability. In reality, no disposable diapers can claim true biodegradability or compostability. When a diaper brand markets its disposable diapers as biodegradable or compostable, it actually means that certain components of the diaper can biodegrade if they are separated from the rest of the diaper after use and taken to an industrial composting facility that offers the appropriate conditions for those components to break down over time.

Unfortunately, there are only a few composting facilities in the United States that accept diapers, leading the majority of these diapers to end up in landfills, where the parts capable of biodegradation remain unaffected. This situation prompted us to shift our focus to the early stages of the supply chain and the materials we procure. We have made sure to avoid petroleum and only use plant-based materials in our diapers to maximize sustainability while maintaining the diaper's efficacy comparable to conventional ones.

Although our diapers aren't biodegradable, our dedication to sustainable sourcing underscores our commitment to quality and environmentally conscious choices:

REDUCE: Our diapers are crafted from innovative materials and utilize FSC-certified wood pulp, resulting in a 50% reduction in the use of trees and a lower carbon footprint.

REUSE: Our diaper bags are thoughtfully designed for storing baby essentials.

RECYCLE: Our shipping boxes are composed of 90% recycled materials and are intended to be easily upcycled and recycled.

Absolutely! All Parasol products are PETA certified cruelty-free and never tested on animals. Our natural diapers are "non toxic diapers" and they do not have any of these harmful ingredients: Chlorine, alcohol, dyes, chemicals, lotion, parabens, fragrances, phthalates, preservatives, latex, and heavy metals.

Please check detailed material information here.

All of the inks used on our products and packaging are water- or soy-based and certified RoHS-compliant to be free of hazardous materials and heavy metals.

Our diapers are intentionally thinner to provide several benefits. The slimmer design allows your baby to move, explore, and play more comfortably without feeling restricted. This flexibility is achieved through our innovative Dual Layered Core - Cashmere-soft top sheet, Fast-Absorbent SAP papers, Super-Absorbent wood pulps, and Breathable non-woven back sheet. Moreover, our commitment to sustainability plays a significant role in this choice. By reducing the bulkiness of our diapers, we actively decrease the overall carbon footprint associated with production and transportation. This means that not only are our diapers convenient and comfortable for your baby, but they also contribute to a greener and more environmentally-friendly future.

Minimizing the use of wood pulp in diapers is essential because wood pulp is sourced from trees, and excessive usage can have a significant impact on our forests and the environment. At Parasol Co, we prioritize both maximum absorbency and softness in our diapers while actively reducing our reliance on FSC-certified wood pulp by 50%. This reduction is a deliberate step to help conserve trees and lower the associated carbon footprint. It's our way of promoting sustainability and responsible environmental practices.

Our diapers contain SAP, which stands for sodium polyacrylate super-absorbent polymers. SAP is a material known for its excellent absorbency without causing irritation or harm to the skin. It works by quickly absorbing and trapping moisture, keeping your baby dry and comfortable.

Our diapers are Totally Chlorine Free (TCF). Additionally, they are hypoallergenic and free from latex, fragrances, lotions, and gluten.

All our products are gluten-free.

Your card will be charged on the same day your order was placed, which can be every 2-10 weeks depending on your chosen frequency in your Account. Not to worry, we send email and SMS reminders (if opted in) 3 days before the shipment. You can make changes accordingly.

Not opted into our SMS notifications yet? You can enroll in our SMS by going to this LINK.

We understand mistakes happen. Unfortunately, once an order is placed, it cannot be modified through the website. However, our dedicated customer service team at support@parasolco.com is here to help. Reach out to us, and we'll do our best to assist you promptly.

Yes, you will always receive a communication email (and text, if opted in) 3 days before your next order is processed. You’ll receive an email with tracking info once your order ships. If you have any questions about your order status, please reach out to us at support@parasolco.com.

We accept all major credit and debit cards, PayPal, Google Pay, Shop Pay and Apple Pay.

You can find the details of all your orders by logging into your account.

• Login with your registered email address
• Go to "My Account"
• Purchase history will be shown immediately

To ensure your baby's comfort and prevent rashes, it's essential to change their diaper as soon as it becomes soiled. Our diapers are equipped with an enhanced wetness indicator that changes from yellow to blue, providing a clear and reliable signal for when it's time for a diaper change. We recommend a regular routine of 5 to 8 diaper changes a day to maintain healthy and comfortable skin for your baby.

With your baby lying down on a safe surface such as a changing table, position your baby on the open diaper. To secure the diaper comfortably, place the adhesive tabs on the front mesh rectangle (not on the section with the printed design).

Our Clear+Dry™ diaper range is designed to cater to the evolving needs of babies at various developmental stages. Our diapers are ideal for newborns and non-crawling infants, effectively managing moisture to minimize diaper rash and maintain delicate skin dryness. These diapers are available in sizes suitable for babies weighing between 7 and 26+ lbs. They also include an elasticized waistband that flexes with your baby's movements without causing any irritation.

For babies who have outgrown size 4 and beyond, our Clear+Dry™ diaper pants come into play. Diaper pants boast a closed "underwear" design with a soft, elasticized waistband, making them easy to move on and off. It can accompany your child from the crawling stage through to potty training. Diaper pants sizing starts at 14 lbs and can comfortably fit children weighing up to 35+ lbs, ensuring a secure and comfortable fit throughout the transition period.

Both our diapers and diaper pants excel at swiftly wicking away moisture and are equipped with RashShield™ protection to safeguard your baby's sensitive skin from rashes caused by prolonged wetness. You may visit this page for more sizing information: https://parasolco.com/pages/we-fit.

Our diapers are intended for single use only. Once soiled, they should be disposed of.

Parasol Co diapers stand out as the top choice for your baby's sensitive skin for several compelling reasons:

Innovative Design: Parasol Clear+Dry™ Natural Diapers showcase an innovative design with RashShield™ protection. These diapers have the remarkable ability to dry completely in just 30 seconds.

Global Fusion: Parasol diapers are the outcome of extensive global research, where we've sourced only the finest materials and utilized cutting-edge machinery to create our RashShield™ diapers. For further details, please click here.

Pure and Safe Ingredients: Our diapers are crafted from plant-based materials and are completely free of chlorine, alcohol, dyes, chemicals, fragrances, lotions, parabens, phthalates, preservatives, latex, and heavy metals. Parasol Diapers proudly hold the prestigious Dermatest® Excellent Seal, ensuring the utmost care for your baby's delicate skin.


Eco-conscious commitment: We've made a substantial impact by employing a thinner, lighter, innovative, high-performing dual-core for our diapers and responsibly sourcing plant-based materials. This has led to a remarkable 50% reduction in wood pulp usage, significantly reducing our carbon footprint. Our diaper bags serve a dual purpose, designed for reusing as storage for essential baby items. Additionally, our shipping boxes are crafted from 90% recycled materials and thoughtfully designed for easy upcycling and recycling.

Our Clear+Dry™ diapers are exceptionally soft and absorbent, thanks to our innovative dual-core technology. Featuring a unique 5mm Suspended absorption core, they can make your baby feel dry in as little as 30 seconds, ensuring their comfort and readiness for day and night. With an impressive absorbency rating of 800g+ (equivalent to 5X urination within 12 hours), these diapers outperform in keeping your baby dry and comfortable. The increased grams of highquality SAP, known for its fast absorption speed, along with our highly elastic leg cuffs, 
ensure superior leak protection.

With 70% of adults in the United States having sensitive skin and 25% of babies facing eczema, it became our mission to ensure the availability of exceptionally effective baby diapers. Baby skin is incredibly delicate, emphasizing the importance of selecting the perfect diaper. The diapers you opt for, which are worn throughout both day and night, should prioritize gentleness and purity.

At Parasol, our diapers do not contain chlorine, alcohol, dyes, chemicals, fragrances, lotion, parabens, phthalates, preservatives, latex and heavy metals.

Absolutely! Our Clear+Dry™ diapers and diaper pants are specifically designed for both daytime and nighttime use. With our advanced RashShield™ protection and superior absorbency, they keep your baby fresh and dry throughout the night, ensuring everyone, including you, enjoys a comfortable and uninterrupted sleep.

Parasol Clear+Dry™ Diaper pants are the perfect choice for potty training, offering the convenience of underwear and effortless on-the-go changes. These pants are meticulously engineered with 360-degree stretch ensuring comfortable movement during crucial developmental stages without compromising performance. Moreover, these pants provide versatile changing options: they can be easily pulled up and down like underwear, aiding in potty training awareness. Parasol parents love these pants for their 12-hour high absorbency, which makes them suitable for overnight use. To start using diaper pants, we recommend transitioning when your baby reaches size 4 on our size chart.

The toss tab sticker on the back is used to securely seal the soiled diaper pant. Simply roll it up, seal closed with the tab and dispose. You may check this video as reference.

Our Hypoallergenic baby wipes are crafted with an embossed texture, they are composed of 100% water and plant-based ingredients, ensuring safety and effectiveness. Our wipes have earned the Dermatest® Excellent Seal, making them a trusted choice for sensitive skin. With a premium 60 GSM thickness and an embossed surface, they have excellent absorbency for handling messes effectively.

Not limited to just babies; our wipes have won the hearts of many Parasol parents for diverse uses such as cleaning toys, makeup removal, or freshening up.

Our Clear+Pure™ baby wipes are designed with your baby's delicate skin in mind. Here's why they stand out as the best choice for your little one:

1. All-Natural and Chemical-Free: Parasol baby wipes are free from chlorine, alcohol, parabens, fragrance, and other harmful chemicals. We believe in providing the most gentle and safe care for your baby's sensitive skin.

2. Unparalleled Purity: We take purity seriously. Crafted with an astonishing 100% pure, reverse-osmosis water that has undergone seven rounds of filtration to ensure the highest level of purity.

3. Unscented and Hypoallergenic: Parasol baby wipes are completely unscented and hypoallergenic. We've formulated them with a pure, plant-based blend designed to cleanse and nourish your baby's sensitive skin with the utmost tenderness.

4. pH Balance Restoration: Specially designed to restore the natural pH balance of your baby's skin, promoting a healthy and comfortable experience.

5. Dermatest® Seal of Approval: We're proud to have received the seal of approval from the Dermatest® research institute. This recognition underscores our commitment to quality and safety.

6. Gluten-Free: We understand that some individuals have sensitivities, which is why our wipes are also gluten-free.

7. Superior Thickness and Texture: Made with a thickness of 60 GSM and features an embossed texture. This design is ideal for efficient mess absorption, making cleanup a breeze.

8. Eco-Friendly and Efficient: You'll find that only two wipes are needed for a number 2 diaper change, saving you both time and resources.

9. Thoughtful Packaging: Our packaging is designed with convenience in mind. You can easily pull out one wipe at a time, and the secure flip-top seal ensures they stay moist and ready for use.

Our premium baby wipes feature an embossed, textured design that absorbs more mess and is strong without tearing. Cleanup is faster and gentler, use only 2 wipes for number 2 diaper change.

We kindly suggest not using a wipe warmer with our wipes. You see, warm and humid conditions can make the wipes dry out and create a cozy home for those pesky microbes. Our wipes are at their best when stored in a cool, dry place. Plus, it's better not to take them out of their pack or put them in a wipe dispenser. It helps keep them in tip-top condition.

Our baby wipes are crafted from plant-based and high-quality ingredients, including spunlace for a gentle texture, 99% reverse osmosis water for purity, glycerin for moisture, potassium sorbate for preservation, aloe vera leaf extract for soothing, citric acid for pH balance, and alkyl polyglucoside for effective cleaning. These elements work together to provide a safe and gentle cleansing experience for your baby's skin.

The best way to shop with Free shipping is on our website, Amazon.com, and buybuybaby stores nationwide. Diapers and diaper pants are also available at macys.com.

Our diapers and diaper pants are available at macys.com and amazon.com.

To stay updated on our latest offers, we recommend keeping an eye on your email inbox. We send out email blasts to our subscribers, ensuring you're among the first to know about our exclusive deals, discounts, and special promotions. Make sure to check your email regularly to take advantage of our fantastic offers.

We currently offer one size per box.

If you have questions choosing diapers and diaper pants sizes please do not hesitate to email support@parasolco.com or message us through chat. We are more than happy to help!

To align your first order with your baby's due date, we recommend starting with our trial diaper samples. When you order the trial samples, you'll be automatically enrolled in our $84 Membership box 15 days later.

If you'd like your first box to arrive precisely when your baby is due, you have the flexibility to 'pause' the shipping of your first box. This way, you can enjoy the convenience of our subscription service without any worries about timing.

To switch to diaper pants, place a new order – it automatically enrolls you in a subscription. Then, you can pause or cancel the subscription you no longer need. For further subscription management help, email us at support@parasolco.com or chat us on the site.

Our diaper subscription is designed to be convenient and flexible. It starts as soon as you make your first diaper order, ensuring you have a steady supply of diapers without the hassle of reordering each time. You can easily access and manage your subscription by logging into your account online, where you can make changes, adjust quantities, or update your delivery schedule to suit your needs.

It's important to note that we do not automatically increase the diaper size for you. However, if your baby's needs change, you can easily modify the diaper size by logging into your account. Additionally, if you opt-in for SMS notifications, making changes to your diaper size is even more straightforward. You can simply send a reply to the SMS notification, and our system will process your request efficiently. Our goal is to make the subscription process as user-friendly and customizable as possible, so you have the right diapers for your baby at all times.

Because of the nature of our product, we cannot accept returns. However, if there is an issue with your order, please email support@parasolco.com explaining the issue, and we will work with you to provide options.

We apologize, but at this time, we do not offer shipping services to PO Boxes, APO, FPO, and DPO addresses.

Shipping takes anywhere from 3-8 business days, depending on how far you are located from our warehouses in California and the East Coast. During holidays, shipping times may be longer.

Shipping is 100% free for deliveries within continental US states except for Hawaii & Alaska.

Yes, we offer diaper samples! For just $8, you can receive 6-14s diapers depending on the size. Shipping is free with all Parasol Co orders, making it convenient to test our product before subscribing. Please note, your first subscription box will be processed 15 days after ordering the diaper sample, requiring your credit card information.

15 days after your sample order is placed, you will be automatically enrolled into our Membership box which is for $84. Not to worry, you can always pause or cancel your subscription by logging into your account.