We've simplified the login process!

You no longer need a password to manage your account. Here's how you can log in:

1. Go to the login page and enter the email associated with your order.
2. We'll send a login code to your phone (if we have your number) or to your email.
3. Enter the code, and you'll have instant access to your subscription management page.

No need to worry about remembering a password—managing your subscription is easier than ever!

Our helpful and happy Customer Service members are available through chat and email. Our business hours are from Monday to Friday between 6am to 6pm Pacific Time. Please see our contacts below:

• Website chat
• Email: support@parasolco.com
• Facebook Messenger
• Instagram DM

Yes! Our Clear+Dry™ diapers are designed to provide optimal comfort and protection for newborns weighing between 7 and 14 lbs.

We’ve recently made some adjustments to the fit of our size 1 diapers based on valuable feedback from parents. Our previous size 1 diapers were slightly larger than standard size 1 diapers available in the market. With the latest improvements, they now offer a more snug and reliable fit while still ensuring room for your little one to grow comfortably.

Since newborns often outgrow smaller diapers within just a few weeks, many parents choose to use hospital-provided diapers during the first week or two. This ensures a smooth transition into our Clear+Dry™ size 1 diapers, which are crafted to last throughout the first month of use, giving parents added convenience.

If you have any additional questions or need help with sizing, feel free to reach out to us at support@parasolco.com — we’re always happy to assist!

We recommend moving up to a larger size if you find the side tabs snug or the elastic waistband fully stretched. It's important for your baby to move comfortably. Additionally, if your baby is nearing the weight limit of the current size, it's a good time to consider transitioning.

Email us at support@parasolco.com, and we will help you out! 😊

You can always refer to our sizing chart here: https://parasolco.com/pages/we-fit

Torn between sizes? No worries, we’ve got you covered! Please reach us at support@parasolco.com.

Yes, if your baby is wearing the wrong size diaper—whether it’s too loose or too tight—there’s a higher chance of leaks, blowouts, and skin irritation. A properly fitting diaper should be snug but comfortable around your baby’s waist and thighs, ensuring both a secure fit and gentle care for their delicate skin.

Our Clear+Dry™ diapers and diaper pants are sized similarly to other brands, but our Size 1 diapers (7-14 lbs) run a bit larger. We designed them this way because our bundles are intended to last for a month, and newborns often outgrow the smallest size quickly. We wanted to make sure you wouldn’t end up with extra diapers that no longer fit.

We recommend starting with our trial samples that match your baby’s current weight, and you can adjust the size as needed. If you have any questions about sizing or finding the best fit for your baby, feel free to reach out to our Customer Service team at support@parasolco.com.

The elastic waistband on our Clear+Dry™ diapers and diaper pants is essential for both comfort and protection. Our 8-strand OEKO-TEX® 180° retractive elastic waistband ensures a snug, comfortable fit while providing superior leak protection. Unlike many other brands that don’t include this 8-strand elastic feature, our design helps minimize the risk of leaks, keeping your baby dry and happy.

Actually, it’s a necessity! Babies wear diapers day and night for at least 18 months, meaning that your baby’s precious skin deserves the best. A breathable diaper helps to prevent diaper rash and ensures 24/7 comfortability.

It’s not just important—it’s essential! At Parasol, we’re committed to supporting babies who wear diapers day and night for at least 18 months during their most precious babyhood. Your baby’s delicate skin deserves the best care, and a breathable diaper helps to prevent diaper rash by allowing air to circulate, keeping their skin dry and healthy.

Absolutely not. All Parasol products are PETA certified cruelty-free and are never tested on animals. We believe in compassionate care for both babies and animals.

Our diapers are not biodegradable or compostable. In fact, no disposable diapers on the market can truly claim to be. When a brand markets its disposable diapers as biodegradable or compostable, it typically means that certain components of the diaper can biodegrade under specific conditions—like those found in an industrial composting facility. However, such facilities are rare in the United States, and most diapers end up in landfills, where even the biodegradable parts do not break down as intended.

Given this reality, we’ve chosen to focus on sustainability at the source. We avoid petroleum-based materials and instead use plant-based materials in our diapers, ensuring they are as eco-friendly as possible while still providing the high performance you expect.

Although our diapers aren’t biodegradable, we’re deeply committed to sustainability through our practices:

REDUCE: Our diapers are made with innovative materials and FSC-certified wood pulp, reducing tree use by 50% and lowering our carbon footprint.

REUSE: Our diaper bags are designed to be reusable for storing baby essentials.

RECYCLE: Our shipping boxes are made from 100% recycled materials, and our diaper pants bags are made with 30% PCR materials, making them easy to upcycle or recycle.

Absolutely! All Parasol products are PETA certified cruelty-free and never tested on animals. Our natural diapers are "non toxic diapers" and they do not have any of these harmful ingredients: Chlorine, alcohol, dyes, chemicals, lotion, parabens, fragrances, phthalates, preservatives, latex, and heavy metals.

Please check detailed material information here.

The inks used on our products and packaging are completely safe. Our nature-themed designs are printed in signature black and white using water-based inks that are certified RoHS-compliant, meaning they are free from hazardous materials and heavy metals.

Our diapers are designed to be thinner for several important reasons. The slim design allows your baby to move, explore, and play more comfortably without feeling restricted. This flexibility is made possible by our innovative Dual Layered Core, which includes a cashmere-soft top sheet, fast-absorbent SAP papers, super-absorbent wood pulp, and a breathable non-woven back sheet.

Additionally, our commitment to sustainability is reflected in this choice—we reduce wood pulp usage by 50% with our SAP layered core, which also helps decrease the overall carbon footprint associated with production and transportation. Our diapers are not only convenient and comfortable for your baby but also contribute to a more environmentally-friendly future.

Using less wood pulp in diapers is important because wood pulp comes from trees, and using too much can harm our forests and the environment. At Parasol Co, we prioritize both maximum absorbency and softness in our diapers while reducing our use of FSC-certified wood pulp by 50%. This helps conserve trees and lowers the carbon footprint, supporting our commitment to sustainability and responsible environmental practices.

Our diapers contain SAP, which stands for sodium polyacrylate super-absorbent polymers. SAP is a material known for its excellent absorbency without causing irritation or harm to the skin. It works by quickly absorbing and trapping moisture, keeping your baby dry and comfortable.

Our diapers and diaper pants are Totally Chlorine Free (TCF). They are also hypoallergenic and free from latex, fragrances, lotions, and gluten, ensuring gentle care for your baby’s sensitive skin.

All our products are gluten-free.

Your card will be charged on the same day your order is placed, based on the frequency you’ve chosen in your Account, which can be every 2-10 weeks. Don’t worry, we’ll send you email and SMS reminders (if you’ve opted in) 3 days before your shipment, so you can make any necessary changes.

Not opted into our SMS notifications yet? You can enroll by clicking this [LINK].

We understand that mistakes happen. Unfortunately, once an order is placed, it can’t be modified through the website. However, our dedicated customer service team at support@parasolco.com is here to help. Reach out to us, and we’ll do our best to assist you promptly.

Yes, you’ll always receive an email (and a text message if you’ve opted in) 3 days before your next order is processed. Once your order ships, we’ll send you an email with the tracking information. If you have any questions about your order status, feel free to reach out to us at support@parasolco.com.

We accept all major credit and debit cards, PayPal, Google Pay, and Shop Pay.

You can find the details of all your orders by logging into your account.

• Login with your registered email address
• Go to "My Account"
• Purchase history will be shown immediately

To process your order immediately, you may follow these steps below:

1. Log in to your account.
2. Click on the "View Your Next Order" tab on the right side of the screen.
3. Under the shipment date on the left, select the "Send Now" button.
4. When the pop-up window appears, click "Send This Order Now."

This will charge your account right away, and your order will be processed immediately.

To keep your baby comfortable and prevent rashes, it’s important to change their diaper as soon as it becomes soiled. Our diapers have an enhanced wetness indicator that changes from yellow to blue, giving you a clear signal when it’s time for a change. We recommend a routine of 5 to 8 diaper changes a day to maintain healthy and comfortable skin for your baby.

To put the diaper on your baby, lay your baby down on a safe surface like a changing table. Position your baby on the open diaper, and to secure it comfortably, place the adhesive tabs on the front mesh rectangle (not on the section with the printed design).

Our Clear+Dry™ diapers range is designed to meet the changing needs of babies at different stages of development.

Diapers: Ideal for newborns and non-crawling infants, these diapers are great at managing moisture to help prevent diaper rash and keep your baby’s skin dry. They come in sizes for babies weighing between 7 and 35+ lbs. The elasticized waistband flexes with your baby’s movements without causing irritation.

Diaper Pants: Once your baby outgrows size 4, our Clear+Dry™ diaper pants are the next step. These pants have a closed "underwear" design with a soft, elasticized waistband, making them easy to pull on and off. They’re perfect for active babies, from crawling to potty training. Diaper pants sizing starts at 20 lbs and fits up to 35+ lbs, providing a secure and comfortable fit as your child grows.

Both our diapers and diaper pants are Totally Chlorine-Free and are designed to quickly wick away moisture and include RashShield™ protection to safeguard your baby’s sensitive skin from rashes caused by wetness. For more sizing information, visit our sizing page.

Our diapers are intended for single use only. Once soiled, they should be disposed of.

Parasol Co diapers are the top choice for your baby's sensitive skin for several key reasons:

Innovative Design: Our Clear+Dry™ Natural Diapers feature an advanced design with RashShield™ protection, which dries completely in just 30 seconds, keeping your baby comfortable and rash-free.

Global Fusion: Our diapers are the result of extensive global research. We’ve sourced the finest materials and used cutting-edge technology to create our RashShield™ diapers. For more details, please click [here].

Pure and Safe Ingredients: Crafted from plant-based materials, our diapers are free of chlorine, alcohol, dyes, chemicals, fragrances, lotions, parabens, phthalates, preservatives, latex, and heavy metals. Parasol Diapers proudly hold the Dermatest® Excellent Seal, ensuring they are gentle and safe for your baby’s delicate skin.

Eco-conscious Commitment: We’ve made a substantial impact by using a thinner, lighter, and high-performing dual-core in our diapers, which has allowed us to reduce wood pulp usage by 50% and significantly lower our carbon footprint. Our diaper bags are designed to be reused for storing baby essentials, and our shipping boxes are made from 90% recycled materials, designed for easy upcycling and recycling.

Our Clear+Dry™ diapers are exceptionally soft and highly absorbent, thanks to our innovative dual-core technology. With a unique 5mm Suspended Absorption Core, these diapers can make your baby feel dry in as little as 30 seconds, ensuring comfort day and night. They have an impressive absorbency rating of 800g+ (equivalent to 5X urination within 12 hours), providing superior dryness and comfort. The increased amount of high-quality SAP, known for its fast absorption, along with our highly elastic leg cuffs, ensures excellent leak protection.

Choosing a natural diaper is crucial because baby skin is incredibly delicate, and many babies are prone to skin sensitivities. With 70% of adults in the United States having sensitive skin and 25% of babies experiencing eczema, it's important to select a diaper that prioritizes gentleness and purity. The diapers your baby wears day and night should be free of harsh chemicals and irritants to protect their sensitive skin.

At Parasol, our diapers are free from chlorine, alcohol, dyes, chemicals, fragrances, lotion, parabens, phthalates, preservatives, latex, gluten, and heavy metals. We’re committed to providing diapers that are gentle and safe for your baby’s skin.

Absolutely! Our Clear+Dry™ diapers and diaper pants are specifically designed for both daytime and nighttime use. With our advanced RashShield™ protection and superior absorbency, they keep your baby fresh and dry throughout the night, ensuring everyone, including you, enjoys a comfortable and uninterrupted sleep.

Diaper pants are a great choice for potty training. They glide on and off like underwear, so are easy to change anywhere on the go. Our diaper pants are available starting at size 2T-3T, so we suggest trying diaper pants for your baby when their weight corresponds to our size 2T-3T.

The toss tab sticker on the back is used to securely seal the soiled diaper pant. Simply roll it up, seal closed with the tab and dispose. You may check this video as reference.

To cancel your subscription, please follow these steps:

1. Log in to your account.
2. Click on the "Manage Subscriptions" tab on the right side of the screen.
3. Select "Manage This Subscription" under the subscription name on the left side, OR click the arrow across the subscription name.
4. Scroll to the bottom and select "Cancel Subscription".
5. A pop-up window will appear. Confirm your request by clicking "Cancel Subscription" again.

Your subscription will be canceled after completing these steps.

Our hypoallergenic baby wipes are made with an embossed texture and are composed of 100% water and plant-based ingredients, ensuring they are both safe and effective. With a premium 60 GSM thickness and embossed surface, they provide excellent absorbency to handle messes efficiently. Our wipes have also earned the Dermatest® Excellent Seal, making them a trusted choice for sensitive skin.

Parasol baby wipes aren’t just for babies! Parasol parents love using them for a variety of purposes, like cleaning toys, removing makeup, or freshening up on the go.

Our Clear+Pure™ baby wipes are specially designed with your baby's delicate skin in mind. Here’s why they’re the best choice for your little one:

1. All-Natural and Chemical-Free: Parasol baby wipes are free from chlorine, alcohol, parabens, fragrance, and other harmful chemicals, providing gentle and safe care for your baby's sensitive skin.

2. Unparalleled Purity: Our wipes are made with 100% pure reverse-osmosis water that goes through seven rounds of filtration, ensuring the highest level of purity.

3. Unscented and Hypoallergenic: Completely unscented and hypoallergenic, our wipes are formulated with a pure, plant-based blend to cleanse and nourish your baby’s sensitive skin.

4. pH Balance Restoration: Designed to restore the natural pH balance of your baby’s skin, promoting a healthy and comfortable experience.

5. Dermatest® Seal of Approval: We are proud to have received the Dermatest® Excellent Seal, which underscores our commitment to quality and safety.

6. Gluten-Free: Our wipes are also gluten-free, catering to individuals with sensitivities.

7. Superior Thickness and Texture: With a 60 GSM thickness and embossed texture, our wipes offer excellent absorbency, making cleanup easy and efficient.

8. Eco-Friendly and Efficient: Only two wipes are needed for a number 2 diaper change, saving both time and resources.

9. Thoughtful Packaging: The convenient packaging allows for easy one-wipe-at-a-time access, and the secure flip-top seal keeps wipes moist and ready for use.

Our premium baby wipes feature an embossed, textured design that absorbs more mess and is strong without tearing. Cleanup is faster and gentler, use only 2 wipes for number 2 diaper change.

We kindly suggest not using a wipe warmer with our wipes. You see, warm and humid conditions can make the wipes dry out and create a cozy home for those pesky microbes. Our wipes are at their best when stored in a cool, dry place. Plus, it's better not to take them out of their pack or put them in a wipe dispenser. It helps keep them in tip-top condition.

Our baby wipes are made from plant-based and high-quality ingredients to ensure a gentle and safe cleansing experience for your baby's skin. The key materials and ingredients include:

Spunlace: Provides a soft, gentle texture.
99% Reverse Osmosis Water: Ensures purity.
Glycerin: Helps retain moisture.
Potassium Sorbate: Acts as a preservative.
Aloe Vera Leaf Extract: Soothes the skin.
Citric Acid: Balances the pH level.
Alkyl Polyglucoside: Ensures effective cleaning.
These carefully selected ingredients work together to provide a safe, soothing, and effective cleansing experience for your baby's delicate skin.

The best place to shop for Parasol diapers is on our website, where we offer free shipping. You can also find our diapers on Amazon.com, selected Target stores and Target.com, as well as macys.com.

To stay updated on our latest promotions, keep an eye on your email inbox. We regularly send out emails to our subscribers with exclusive deals, discounts, and special offers. Be sure to check your email regularly so you don’t miss out on our fantastic offers.

At the moment, we only offer one size per box.

If you need help choosing the right size for diapers or diaper pants, please feel free to email us at support@parasolco.com or message us through chat. We're always happy to assist!

To have your first order arrive around your baby's due date, we recommend starting with our trial diaper samples. When you order the trial samples, you’ll automatically be enrolled in our $84 Membership box 15 days later.

If you’d like your first box to arrive exactly when your baby is due, you can easily 'pause' the shipping of your first box. This gives you the flexibility to enjoy our subscription service without worrying about the timing.

To switch to diaper pants, place a new order – it automatically enrolls you in a subscription. Then, you can pause or cancel the subscription you no longer need. For further subscription management help, email us at support@parasolco.com or chat us on the site.

Our diaper subscription is designed to be convenient and flexible, starting as soon as you place your first diaper order. This ensures you always have a steady supply of diapers without needing to reorder each time. You can manage your subscription by logging into your account online, where you can adjust quantities, change sizes, or update your delivery schedule to fit your needs.

We do not automatically increase the diaper size for you. If your baby’s needs change, you can easily update the diaper size by logging into your account. If you’re opted in for SMS notifications, you can also reply to the notification to make changes, and our system will process your request. Our goal is to make the subscription as user-friendly and customizable as possible, so you always have the right diapers for your baby.

Because of the nature of our product, we cannot accept returns. However, if there is an issue with your order, please email support@parasolco.com explaining the issue, and we will work with you to provide options.

We apologize, but at this time, we do not offer shipping services to PO Boxes, APO, FPO, and DPO addresses.

Shipping takes anywhere from 3-8 business days, depending on how far you are located from our warehouses in California and the East Coast. During holidays, shipping times may be longer.

Shipping is 100% free for deliveries within continental US states except for Hawaii & Alaska.

Yes, we offer diaper samples! For just $8, you can receive 6-14s diapers depending on the size. Shipping is free with all Parasol Co orders, making it convenient to test our product before subscribing. Please note, your first subscription box will be processed 15 days after ordering the diaper sample, requiring your credit card information.

15 days after your sample order is placed, you will be automatically enrolled into our Membership box which is for $84. Not to worry, you can always pause or cancel your subscription by logging into your account.